Concierge |
| Location: | W. Lafayette, IN |
| Type: | Part Time |
| Department: | All Other |
| Description: | The role of the Concierge 1 is to supply receptionist services to Westminster Village during weekend and weekday evening hours. In this job, the Concierge 1 provides quality customer service to both the telephonic and walk-in customers and supports various staff departments in the areas of computer data input and clerical tasks.
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| Duties: | Position Outcomes
Quality Customer Service
Functions essential for this outcome:
Receptionist for both telephonic and walk in customers.
Proper and timely response to all customer inquiries.
Appropriate resolution of all urgent customer issues.
Accurate recording of all customer transactions.
Support of Other Departments
Functions essential for this outcome:
Computer input of all work orders in an accurate and timely manner.
Word processing and clerical support to other staff and resident groups.
Other duties as assigned.
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| Qualifications: | esire to work with the senior population;
Excellent customer service skills;
Proficient with typical computer applications;
Maturity to handle emergency situations;
Ability to work evenings, weekends and some holidays. |
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